How do it!

January 18, 2022

Compassion

Start with yourself and your store staff. It's never easy to change and learn to do things in new ways. It's especially challenging in today's tough and transforming retail market. Recognize everyone's strengths, including your own.

Next, use the concept of compassion to create a space for your team to try out new ideas without harsh judgment and criticism. Recognize that success will only come if you're open to tweaking and polishing regularly even if your first efforts don't net the results you want.

Finally, expand the concept of compassion to your customers. If you want to serve customers who are not professional athletes then you have to create a space in your store for those customers.

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